Welcome to SanaExpert.com. By using our website or hiring our services, you agree to follow the terms and conditions mentioned below. Please read them carefully before working with us.
1. Introduction
Sana Expert provides professional digital marketing and web development services, including website design, SEO, social media marketing, logo and brand design, and content writing. These Terms and Conditions apply to all clients, visitors, and users of our website and services.
2. Acceptance of Terms
By accessing or using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use our services.
3. Our Services
We provide customized digital solutions based on each client’s needs. The details of your project including pricing, features, and timelines will be discussed and approved before the project begins. Each service is handled professionally to ensure the best quality results for your brand or business.
4. Payments and Pricing
All prices are shared clearly before starting any project. Payment terms and schedules are defined in your project proposal or invoice. Once a project has started, payments are non-refundable except in special cases approved by Sana Expert. There are no hidden charges , all costs are shared upfront.
5. Client Responsibilities
Clients are responsible for providing accurate and complete information, including logos, text, images, and other materials needed for their project. Delays in providing this information may affect delivery time.
6. Revisions and Feedback
We offer a reasonable number of revisions depending on your service package. Once a design, post, or website page is approved, further changes may require additional charges.
7. Content Ownership
After full payment, ownership of the final deliverables (such as website design, logo, or written content) transfers to the client. However, Sana Expert retains the right to display completed projects in our portfolio or marketing materials.
8. Third-Party Tools and Platforms
We may use third-party services such as hosting providers, plugins, SEO tools, or social media platforms. Sana Expert is not responsible for any technical issues, policy changes, or downtime caused by these external platforms but will assist you in resolving such matters where possible.
9. Confidentiality
We value your trust and treat all client information as strictly confidential. Any data, credentials, or files shared with us will be used only for your project and never disclosed to others without your permission.
10. Performance and Results
While Sana Expert uses proven strategies and best practices, we cannot guarantee specific ranking positions, engagement numbers, or profits. Digital marketing results depend on many external factors, including competition and market trends.
11. Support and Maintenance
After a project is completed, Sana Expert offers support as stated in your service package. Any ongoing maintenance, updates, or additional work beyond that period will be billed separately.
12. Limitation of Liability
Sana Expert will not be liable for any direct or indirect losses caused by website downtime, third-party service failure, or other technical issues beyond our control. Clients are encouraged to maintain backups and security for their websites and accounts.
13. Termination
Either party may terminate a project by written notice. In such cases, the client will pay for all completed work up to the termination date.
14. Changes to Terms
Sana Expert may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: info@sanaexpert.com
Website: www.sanaexpert.com
